Fino Mitra

Fino Mitra is a banking application designed to facilitate financial services for merchants and their customers. This app, available for the Android platform, enables users to conduct a variety of banking transactions, serving as a comprehensive tool for both account management and payment services. Merchants can easily download Fino Mitra to enhance their service offerings in their local communities.

The Fino Mitra app allows merchants to onboard customers for savings and current accounts through an electronic Know Your Customer (eKYC) process. This feature simplifies account opening, making it more accessible for individuals in the vicinity. Merchants can manage these accounts, providing ongoing support and services to their customers.

In addition to account management, Fino Mitra provides the capability for debit card issuance. Merchants can generate debit cards for their customers, along with instant PIN generation, streamlining the process of accessing funds. This functionality is particularly beneficial for users who may not have traditional banking access.

Another essential service offered through the app is money transfer. Merchants can accept cash from customers and facilitate transfers to any bank account across India. This feature ensures that users can send money conveniently, regardless of the recipient's bank, enhancing the app's utility in everyday transactions.

For cash withdrawal, the app supports multiple methods. Merchants can assist customers in withdrawing cash from any bank account using Mastercard, Visa, or RuPay debit cards through the MicroATM feature. Additionally, cash withdrawals can be made via Aadhaar linked bank accounts through biometric authentication, providing a secure and efficient way for users to access their funds.

Utility bill payments are another significant aspect of Fino Mitra. Merchants can pay a range of bills on behalf of their customers, including electricity, water, and telecom services. This feature, part of the Bharat Bill Payment System (BBPS), simplifies the bill payment process, allowing users to manage their expenses in one place.

Mobile recharge services are also integrated into the app, enabling merchants to offer quick and easy mobile top-ups for their customers. This function addresses the growing need for immediate access to mobile services, further enhancing customer satisfaction.

Fino Mitra extends its services to include cash management solutions. Merchants can act as access points for clients requiring cash deposit facilities, thereby supporting various businesses and enhancing their operational capabilities. This feature enables merchants to play a crucial role in their local economies, facilitating smoother cash flow for businesses.

Insurance services are available through the app as well. Merchants can assist customers in obtaining health, general, and life insurance policies from partnered insurance companies, such as ICICI Lombard, ICICI Prudential, and Exide Life. This functionality includes policy renewals and support with claims, ensuring comprehensive service for users seeking insurance coverage.

The user interface of Fino Mitra is designed to be intuitive and secure, providing a user-friendly experience for merchants. Features such as transaction history and 24/7 availability ensure that users have access to their financial activities at any time. The app also includes sections for important announcements, updates, and the latest schemes, keeping merchants informed of relevant changes and opportunities.

Merchants can rely on Fino Mitra for effective communication with their customers. The app prompts merchants to cross-sell various services, helping to grow their earnings through attractive commission schemes. This aspect not only benefits the merchants financially but also enhances the service offerings available to their customers.

Fino Payments Bank supports its merchants through a dedicated helpdesk, ensuring that assistance is readily available for any inquiries or challenges faced during operations. The contact information, including a merchant helpdesk number and email, is easily accessible, promoting efficient communication.

In addition to its extensive features, Fino Mitra continues to evolve, adapting to the needs of its users and the financial landscape. By providing a centralized platform for banking and payment services, the app empowers merchants to serve as neighborhood bankers, fostering financial inclusivity within their communities.

Through the combination of account management, payment services, insurance offerings, and cash management solutions, Fino Mitra stands out as a versatile tool for merchants. The app not only enhances the financial capabilities of its users but also contributes to the overall growth of local economies by making banking services more accessible.

For further assistance or inquiries, users can reach Fino Payments Bank through their merchant helpdesk at 02268681234 or via email at care@finobank.com.